Table 4

Bivariate and multivariate ordinal logistic regression analysis of factors associated with patient satisfaction at SPHMMC, Addis Ababa, Ethiopia, 2018 (n=589)

Explanatory variablesHighly
satisfied
SatisfiedDissatisfiedCOR (95% CI)AOR (95% CI)P values
Sex
 Male183112671.34 (1.01 to 1.72)2.30(1.57to3.36)0.001***
 Female113714311
Educational status
 Unable to read and write2214161.89 (1.03 to 3.13)2.23(1.10to4.66)0.012*
 Primary school3935181.50 (0.90 to 2.49)1.67 (0.93 to 2.99)0.376
 Secondary school9468391.33 (0.87 to 2.03)1.21 (0.75 to 1.96)0.152
 Diploma7228170.77 (0.47 to 1.26)0.85 (0.49 to 1.48)0.087
 Degree and above69382011
Occupation
 Employed77603811
 Unemployed9657331.28 (1.02 to 1.60)1.69(1.15to2.47)0.033*
 Private business5526122.47 (0.40 to 1.53)2.0 (0.37 to 5.38)0.741
 Students3623161.57 (0.29 to 2.56)1.41 (0.54 to 1.23)0.264
 Others3217115.00 (0.27 to 2.38)1.14 (0.36 to 2.38)0.687
Receiving service
 Charge free11789551.43 (1.05 to 1.95)1.57(1.11to2.22)0.041*
 With charge179945511
Availability of medicine in the hospital
 Available7172411.77 (1.27 to 2.46)1.62(1.13to2.22)0.004**
 Not available2251116911
  • Significant at: *p<0.05, **p<0.01, ***p<0.001.

  • SPHMMC, St Paulo’s Hospital Millennium Medical College.